Emergency / Hotline: 8874-8515

FAQ

Do you accept Maxicare?

Yes, PHMC accepts Maxicare for outpatient and inpatient services.

Do you accept Etiqa

Yes, PHMC accepts Etiqa for outpatient and inpatient services.

How do I book an appointment?

You can book through our website form, call the hospital, or visit the information desk. Online booking confirmation will be sent via email or SMS.

Do you accept walk-in patients?

Yes, walk-ins are accepted depending on doctor availability. For faster service, booking ahead is recommended.

How do I schedule specialized procedures like MRI, PET Scan, Pulmonary Function Test or HBOT?

These require prior scheduling. Please contact the diagnostic department or submit a request through the website.

Do you offer CT Scan, MRI, PET Scan, and other diagnostic tests?

Yes, we offer a full range of diagnostic imaging and laboratory services. Availability may vary depending on schedule and preparation requirements.

Is your laboratory open 24/7?

Most routine laboratory services are available daily, but some specialized tests follow specific schedules.

How much are laboratory tests?

Prices vary depending on the test. You may request a quotation through our website or contact the lab directly.

Do I need to repeat tests like creatinine before imaging?

Some procedures require updated lab results. Our staff will advise based on your case.

Do you accept HMO providers like Maxicare, Medicard, Intellicare, or iCare?

Yes, we accept major HMOs. Coverage depends on your plan and approved procedures.

Can I use a Guarantee Letter (GL) from DSWD?

Yes, GLs may be accepted subject to evaluation and approval.

Are PhilHealth benefits applicable?

Yes, PhilHealth coverage is applied to eligible services.

Is there a specialist available today (ENT, Ortho, Ophthalmologist, etc.)?

Doctor schedules vary daily. Please check with our clinic or request a schedule online.

Can I get a list of HMO-accredited doctors?

Yes, we can provide a list upon request, depending on your HMO provider.

Do you offer surgery packages like lap chole or delivery packages?

Yes, we offer packaged procedures. Prices depend on room type, doctor’s fees, and inclusions.

How much is a colonoscopy or biopsy?

Costs vary depending on complexity and professional fees. Request a full quotation for accurate pricing.

How can I view my lab results online?

Use the hospital’s patient portal with your hospital number. If you have login issues, contact support.

How long does it take to release medical records?

Processing may take several days depending on the document requested.

Do you offer sleep apnea diagnosis and treatment?

Yes, evaluation and diagnostic tests are available. Consultation is required.

Do you provide transplant services?

Yes, specialized programs like kidney transplant are available. Pre-evaluation is required.